Why Choose Us?

Why Choose Drawox?

Drawox is a paragon in our industries. Our competition all strive to duplicate our success in both logistics solutions and 3rd party shipping services. We receive incredible high marks from our customer base and they continue to improve every year. Our staff is always looking to improve on what we do and other ways we can help our customers succeed. Their feedback is invaluable and we rely heavily on it to direct our efforts.

Our customers place a great amount of confidence in us and trust us implicitly. The success of their companies lies in our hands and they look to us to provide them with what they need to grow their business and satisfy their own clients. There are steps that we take to secure their success as well as our own.

  • All processes are evaluated to measure their impact on our customers. If they are not overwhelmingly positive for the customer, then we do not implement them.
  • Our employees are thoroughly interviewed and are selected based on their compatibility with our standards and values. All employees are also subjected to an intense background check.
  • We continue to foster relationships with vendors and carriers to enhance our customer experience.
  • Customers can customize their selected services to tailor them to meet their specific needs.
  • Our customers enjoy the lowest shipping rates, including international rates, due in part to our strong connections with our network of carriers.

If you have any questions, please let us know.

Customer service is evident in every department within our company. Everything we do is aimed at satisfying the customer and getting them what they need. Our Customer Service representatives receive intensive training on creative problem solving, critical thinking, multi-tasking and time management in addition to the latest business philosophies on customer service. From the time your product arrives at our facility, our staff puts the customer interests first. Every action taken is measured against how it will affect our customers and their ability to do business. Your success is our success.
Interested in logistics? Want to know more about the industry? Sign up for our newsletter and find out about all the latest happenings and news centered around the business.
Hours:


Phone:
Monday - Friday
from 09:00AM to 5:00PM
(Pacific Standard Time)
(800) 587-1575
how we can assist you! We look forward to hearing from you.