Quality Control
We take business very seriously. Our business, your business – it’s imperative that we maintain the high standards to which we are committed. Our systems of checks and balances between manual and technological procedures ensure that our quality control measures are highly effective. At every step of the way, we are constantly monitoring and evaluating processes, inventory, shipments, etc. Our customers know that they can count on us to protect their assets and accurately fulfill their outgoing orders.
Order Fulfillment
Order fulfillment is a highly critical piece of the services we provide. It is important to fill orders quickly, accurately and ensure they are shipped out quickly. Our customers depend on us to handle their customer orders efficiently and in accordance with their own business practices. Our staff works as an extension of your own and we put the needs of our customers and their customers first. The primary goal is to make certain our customers are satisfied and they are happy with the services that we provide for them. We can even handle Fulfillment by Amazon tasks and we are approved by Amazon to act in that capacity.
Amazon Fulfillment
Fulfillment by Amazon (FBA) is an option for your company. We are approved by Amazon and are aware of their regulations and requirements. If you choose to participate in FBA, we can help you be successful. We will handle everything for you. From registering all your products, to packing and shipping according to FBA rules, to processing your customer returns. You can choose to have Amazon handle these tasks for you, but your business will not be their primary concern as it will be with us. Amazon gives your company incredible access to millions of customers you would not otherwise have access to so it makes sense to have Drawox be your middle man. It’s the best of both worlds – you get to participate in FBA without the hassle normally associated with it.
Customer Services
There is no other business in the industry that can compare to our level of service. Customer service is present in every department and facet of our business. Everything we do is centered around customer satisfaction. We allow for customization of our plans to best meet our customers’ needs and ensure that they have everything they need to be successful.
Consultations
Besides our normal services, we offer consultation services. Our expert staff can assist with real estate negotiations, freight brokerage rates and floor plans and layouts for your space.
